FAQ
Registration
Where can I register for this event?
What will it cost me to attend your HLTH 2021 event?
Can I register for a digital only pass if I am unable to travel?
How can I get a receipt for my registration?
I have a credit from HLTH 2020. How can I use it?
I’m a Startup. Is there a reduced registration rate for me?
Am I able to register a group of people?
Does HLTH offer any partial or exhibit hall only access for the event?
What does my registration include?
Can I make changes to an existing registration or transfer a registration to someone else?
What are the onsite registration hours?*
If I have a conflict and can’t travel to Boston for HLTH Is my event pass refundable or transferable?
Do you have any details that you can share on who would be attending?
How do I engage with other registered attendees prior to the event?
Can in-person attendees network with digital only attendees?
Does HLTH sell attendee lists for the event?
Where can I find parking on site?
COVID-19 Information
What health & safety precautions are in place for HLTH 2021?
Is HLTH requiring in-person attendees to be vaccinated?
Does the vaccine requirement extend to sponsors and/or event staff and non-staff who will be servicing the event?
Will HLTH require masks and social distancing at the event?
Will HLTH require testing at the event?
Why did HLTH decide to use CLEAR Health Pass to monitor adherence to this requirement?
Will HLTH accept any other forms of verification for vaccination; i.e. vaccination card?
Will my information be private and secure on the CLEAR Health Pass?
How will HLTH accommodate those who cannot be vaccinated due to religious or health reasons?
Sponsors/Exhibitors
How does my company get information and pricing on becoming a sponsor or exhibitor at this event?
Where is the exhibit hall located?
What is the exhibit hall schedule?
What is the Sponsor Access Schedule for move-in and move-out?
Where can I find the exhibitor kit and other logistics information to assist with planning for the event?
When can I schedule meetings to take place at my booth in the exhibit hall?
What’s included in my booth/kiosk/meeting cube/meeting pod?
Is WiFi provided inside the exhibit hall?
Where can I order services and materials for my booth?
Will I have access to a business center while attending HLTH 2021?
Do you allow camera crews into my booth area?
Hotel Reservations
Where can I find information on hotel reservations?
How can I change an existing hotel reservation by phone?
If I need to cancel my reservation, what are the hotel’s cancellation policies?
What do I do if I receive a solicitation from a third party to book a hotel room?
Speakers & Agenda
How would I submit speaker and/or content suggestions for HLTH?
If I submitted a speaker proposal and have not been notified if it was accepted, what should I do?
What should I do next if I am confirmed as a speaker for this event?
Where can I find the most current copy of the agenda?
Speaker FAQS (your presentation)
Where do I need to check in before my presentation?
If I need the date and time of my presentation, where can I find this information?
If I need information about my session topic and format. Where can I find this information?
Will I be connected to the moderator or other speakers on my session prior to HLTH?
My session includes a presentation. When do I need to submit the presentation?
Will I be able to have a formal rehearsal?
What kind of microphones are available?
What happens if I go over the amount of time allocated to me on stage?
Will I have a remote control to advance my slides on stage?
Will there be confidence monitors?
Can I use my own computer to run the presentation?
How will I know how much time I have left on stage?
How many people are expected to be in the room?
Media
I have a question regarding media at the event, who do I contact?
When and where will HLTH take place?
When should I arrive/depart from HLTH?
Does the BCEC have a map online for this event?
What is the appropriate dress code for this event?
Will the event be providing free WiFi?